Continuum GRC's integrated risk management solution provides a Roadmap to Risk Reduction by delivering comprehensive, customizable, and intuitive enterprise solutions.

Customer Support

• 24/7 Online Continuum GRC Service Manager is available to all subscribers.
• 24/7 Call +1 (888) 896-6207 for Continuum GRC customer service.
• 24/7 Online Continuum GRC knowledge base for all subscribers.
• 24/7 Online Continuum GRC Administration Manual for all subscribers with dedicated hosting.
• 24/7 Dedicated Service Agent for all subscribers with dedicated hosting.
• Monday through Friday, 9 AM MNT to 5 PM MNT online support for subscribers without dedicated hosting.
• 24/7 Custom Service Level Agreements (SLA) with dedicated hosting agreements available.

Setup

• *24-Hour availability for all independent module subscriptions in our inventory
• *24-Business Hour availability for all AWS dedicated hosting subscriptions
• *96-Business Hour availability for all AWS GovCloud dedicated hosting subscriptions
• *Rapid turn-around on all custom-created and standards-based modules created by the Continuum GRC team

* Setup times may vary depending on the nature of special requests, hosting provider availability, government restrictions, and other unforeseen circumstances.

Training & Orientation

• One-Hour Basic Training and orientation for all subscribers with dedicated hosting delivered when the system is delivered.
• Online Continuum GRC training videos and literature are available to all subscribers.
• Online Continuum GRC Orientation videos and literature are available to all subscribers with dedicated hosting.
• Virtual Continuum GRC 2-Day Boot Camp options for all subscribers with dedicated hosting.
• On-site Continuum GRC 2-Day Boot Camp options for all subscribers with dedicated hosting.
• On-demand time and materials-based Continuum GRC Consulting sessions.

Certification Options

• (CGRCP) Continuum GRC Professional: The certification for auditors, examiners, assessors, and anyone who must demonstrate the understanding and application of GRC principles and practices.
• (CGRCA) Continuum GRC Administrator: The certification for Continuum GRC administrators who support enterprise and managed service providers' GRC requirements. This program is integral to subscription agreements that include our Boot Camp option.

* If selected, a beautifully framed wax seal certificate may be purchased following Boot Camp. Please see your subscription agreement for more information.