Overview

In addition to the capabilities available via the ITAM User Interface, some hidden features are accessible only by directly accessing their URL.

Process Maintenance

Several schedule-driven processes exist, such as auto-suspending accounts and auto-deleting forms that an administrator has removed. While ITAM subscribers typically do nothing to facilitate these processes, refreshing one of these automated functions can sometimes accelerate the associated process. For this reason, the management page does exist.

Browse to https://[your instance name].auditmachine.com/auditprotocol/manage_cron.php to view the scheduled processes. In some instances, refreshing these automated functions by clicking the applicable process name links will accelerate the process.

View Deleted Page

The IT Audit Machine allows you to delete forms you no longer want. Doing so is as simple as selecting your form and clicking the delete tab. As a quality control measure, you will be required to confirm that you do indeed want the form deleted with a pop-up message like this:

Once you confirm your form deletion, you are done.

If you change your mind and want to undelete the form, you have approximately 30 days before the form is permanently removed from the system. To find this recycle bin feature, set your browser to the URL resembling this: https://[Your Instance Name Here].auditmachine.com/auditprotocol/recycle.php

Clicking on the name of a deleted form will show the Undelete tab.

Once you click on the Undelete tab and confirm your want, the form will be placed back into the ITAM Form Manager.

Report Palette

Each question field can easily assign a risk or weighted score to each response. Each score has a color, so when you generate a report, the associated score will get a color assigned to it. For every 10 points, a new color is assigned, ranging between 0 and 999, producing 100 color combinations.

Here is the color palette used for scoring from green to red.