Ensuring FedRAMP compliance across multi-tenant environments is a significant challenge for managed service and cloud providers offering services to U.S. federal agencies. These environments, which allow multiple tenants to share computing resources while maintaining isolated data environments, must adhere to stringent security requirements defined by FedRAMP. Understanding these requirements and how to implement them effectively can provide substantial benefits for MSPs looking to expand their federal customer base.

Frameworks

FedRAMP and Evolving Requirements for MSPs and SaaS Providers

Nov 1, 2023 Continuum GRC 2 Comment

The FedRAMP OMB has recently released a memorandum on modernizing the standard to address new realities in digital technology. This shift reflects the increasing reliance on Software-as-a-Service (SaaS) and the strategic roles of Managed Service Providers (MSPs) in the federal, as well as the impact of new technologies like artificial intelligence.

This article aims to summarize some of these pivotal updates to FedRAMP, unraveling their implications for service providers navigating the nuanced federal marketplace.

Awareness

How Can Managed Service Providers Handle GDPR Regulations?

Apr 6, 2023 Continuum GRC 0 Comment

The General Data Protection Regulation (GDPR) has fundamentally transformed the data protection landscape for organizations operating within the European Union. Managed Service Providers, essential partners for many businesses, must also carefully navigate GDPR compliance to protect their clients’ data and maintain trust. Understanding the implications of GDPR on MSPs and their services is vital for ensuring a compliant and secure environment.

This article provides a comprehensive guide for MSPs to understand their roles and responsibilities under GDPR. We will delve into the distinctions between MSPs as data processors or data controllers, explore the concept of shared responsibility with their clients, and outline key GDPR obligations for MSPs. In addition, we will discuss best practices for achieving compliance, overcoming common challenges, and the benefits of adhering to GDPR requirements.