My Profile
Overview
The My Profile page contains account information and is where you go to maintain your profile, passwords, MFA settings, and other related information.
In this section, we will examine the My Profile portion of the application and examine the information that can be viewed and maintained from that interface. We will also discuss some of the security options that can be configured and other functionality that can only be accessed from this area.
My Profile View
The My Profile page is accessed by clicking on the Examiner’s name in the top left corner of the screen. This will bring down a secondary navigation screen. The top menu item in the secondary navigation is a link to the My Profile page.
The My Profile page consists of a section on the left with a profile picture and the user's name above a menu for navigating the available pages in the My Profile. The profile picture defaults to the ITAM gear icon but can be replaced by clicking on the icon which will open an upload file selector on your system.
Accessing the My Profile section from the main menu will bring you to the Personal Info screen. Six (6) different pages are available from the local menu on the left of the screen.
Personal Info
The Personal Info page in the My Profile section maintains the basic information about the user.
| Field | Description |
|---|---|
| Full Name | The user's full name |
| Email address | The email address of the user |
| User Name | The user name of the user in the system |
| Phone Number | The phone number of the user |
| Job Classification | The job category of the user |
| Job Title | The user’s title |
| About Me | A small description of the user |
Change Password
The Change Password page is where you will update the password when it needs to be changed. To change your password, enter the new password twice, once for selection and a second time to confirm that you have typed it correctly.
To view the password you are typing, click on the eye icon at the edge of the field. To hide it again, click on the icon a second time.
Reset MFA
Clicking on the Reset MFA button will bring you to a screen confirming that you want to reset the Multi-Factor Authentication (MFA).
Clicking on the Reset MFA button on the confirmation page will mark your MFA inactive and send you back to the login screen. Once you log in you will be prompted to set up your MFA again.
ITAM offers two options for setting MFA. Option 1 involves using an Open Authenticator mobile app, and option 2 consists in setting up ITAM to send an email with a login code. Option 1 is the recommended approach.
Option 1
As noted in the instructions on the screen for MFA, the user will install an Open Authenticator app (if it is not already installed), scan the QR code using the app, enter the 6-digit security code presented, and click the Verify Code button.
Option 2
This option involves registering an email address where you will receive one-time codes during the login process.
My Entities
The My Entities screen displays a list of the entities to which you have access as an Examiner and some basic information about each.
The list of entities includes standard search, sorting, and navigation features as seen in other parts of ITAM.
My Activity
Clicking on the My Activity button will display your activity within ITAM.
You are given several options when viewing your activity. You can view an audit log of your activity by clicking on the Audit Log button, view a log of your Uploaded files by clicking on the Uploaded Files Document Log button, and view a log of your user sessions by clicking on the User Session Log. Regardless of which log you are viewing, you can download a copy of the information by clicking the Save as CSV, Save as Excel, and Save as PDF buttons, depending on the format in which you desire the data.
Other Settings
The other settings section of My Profile displays information about your user account and allows you to create a Digital Signature.
Digital Signature
Digital signatures are used when interacting with Signature fields on forms. There are three options for Digital Signatures.
Type
A Typed digital signature is simply typing in the name you want to be displayed in the digital signature form.
Draw
A drawn digital signature is a freeform drawing that can be accomplished with a mouse, a digital pen, or a stylus on some devices. To create a signature with a mouse, move the cursor over the drawing field to where you want to start drawing your signature, hold down the left button, and draw your signature. You may let go and reposition your mouse to draw additional unconnected sections of your drawn signature (e.g., First and Last Name). Click the Save Changes button to accept the signature. Click the Clear link to clear the signature and try again.
Image
ITAM also allows you to use an already-created image as your signature. If you select the Image option and click the Choose File button, a file selection interface will open on your device, allowing you to select the image to use as a digital signature. Once you have selected the file you wish to use, click the Save Changes button to associate it with your digital signature.
